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A Partnership Perfected
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As one of the biggest laboratories in the country with more than 30 branches across Indonesia and 1.6
million tests a year, Pramita Laboratory is committed to providing their clients with impeccable service,
high-quality diagnostic test results, and continuous innovations. With exacting standards, they needed a
partner they can rely on to provide high-performance solutions paired with excellent technical support. For
them, only one made the cut - Abbott Diagnostics.
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Abbott’s high-efficiency solutions
are designed to help laboratories improve workflow, reduce costs and focus on the patient process
management using CELL-DYN products, middleware and automation. According to Mr. Harianto,
Operational Director, Pramita Lab “Knowing that our Abbott instruments are achieving more than 99%
uptime has made us very happy.” |
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AlinIQ Always On Ambassadors
provide knowledgeable and expert service. With a dedicated ambassador, turnaround time is fast and service
quality is consistent.
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Proactive troubleshooting minimizes downtime and maximizes savings
Predictive Alerts help prevent break down of instruments even before it happens. Abbott Support Centre
flags upcoming technical issues that may occur. The laboratory is then able to schedule maintenance during
off-peak hours to minimize unexpected downtime and disruptions to the workflow. Samples are not
compromised, turnaround time is not affected, and thousands of dollars are saved.
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Business Review for financial growth and performance optimization
Abbott also conducts Business Reviews to discuss lab performance and opportunities for potential growth
through collaborations. According to Mr. Harianto, Operational Director, Pramita Lab “Business Review
enables us to communicate better and discuss improvements for both parties.”
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Abbott Diagnostics’ broad range of innovative instruments and tests meets the needs of laboratories of all
specialties and sizes around the world. These products have helped transform the practice of medical
diagnosis from an art to a science by greatly contributing to the modern diagnostics industry through our
commitment to improving patient care and helping lower overall costs. |
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With this in mind, four NEW products are now available at the Government E-Catalog.
Explore how these laboratory solutions will improve your laboratory’s productivity and
precision. |
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We have created a special package for you.
Click reply to schedule a meeting with your assigned representative.
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